IAM PI-14 Sprint 2 Complete
The second sprint of the 14th quarter of IAM development is complete and it included lots of operational tasks completed and beginning of Provisioning access for users who are Withdrawn, Not Registered and Leave of Absence. Lots of work continues behind the scenes to meet our other quarterly goals. The details of Sprint 2 are as follows:
Changes to Commitments in Sprint 2
- Moved to In Progress (1 commitment)
- Provisioning access for users who are Withdrawn, Not Registered and Leave of Absence
The full list of Commitments attachments with details are below:
# | Q'4 Posture | Feature | Value Statement | Due | Status | Category |
1 | Carryover | Improvement for Authentication (IDP) | Upgrade a core component of Authentication infrastructure | 4/18 | Complete | Stability |
2 | Commit | O365 Self Service Opt-In Stabilization for Students | Ensure smooth rollout and adoption of newly released Office365 opt-in feature | 5/15 | In Progress | Customer Commitment |
3 | Commit | Improvement for Authentication (CAS Server) | To allow decommissioning of Auth-LDAP servers application registrations must move to a new branch in Unified LDAP | 5/13 | In Progress | Stability |
4 | Commit | IAM Database to the Cloud | Successfully move all write applications to point to IAM Database in the cloud. | 6/1-3 | In Progress | Cloud |
5 | Commit | Authentication Environment Updates | To support server decommissioning, provide enhanced services, and modernize technologies determine a strategy to upgrade Auth infrastructure this Fiscal Year | In Progress | Improvement | |
6 | Commit | Provision HU-LDAP branch | To allow decommissioning of HU-LDAP servers IIQ must provision a new branch in Unified LDAP | 6/10 | In Progress | Cloud |
7 | Commit | Provision a group to University AD for Papercut application | Enable the FAS printing service (Papercut) migration before June 15 2018 | 5/30 | To do | Customer Commitment |
8 | Commit | AuthLDAP branch to Unified LDAP (SHA-1 only) | To support ITS' autoreg application move the AuthLDAP user branch from legacy host to new Unified LDAP | 6/14 | In Progress | Cloud |
9 | Commit | Optimize IIQ deployments (Cloud Formation templates) | Establish a more automated deployment process for IIQ to reduce operational risk during deployment. | In Progress | Improvement | |
10 | Commit | Deprovision users in University Active Directory using grace and separation rules | Support email short-term Out of Office message for separated users. Ensure security with the cleanup of permissions on accounts. | To do | Customer Commitment | |
11 | Commit | Provisioning access for users who are Withdrawn, Not Registered and Leave of Absence | Automates enforcement of FAS On-Leave Policy for extended access to accounts and services. | 5/30 | In Progress | Customer Commitment |
12 | Commit | IIQ Upgrade | Ensure ongoing vendor support and lay the foundation for improved core provisioning functionality and feedback, such as tightly interacting with 0365. | At Risk | Stability | |
13 | Commit | Review and Address HK Self Service user improvements | Ensure all users can interact with all site functionality effectively. | To do | Customer Commitment | |
14 | Commit | DUO update user alias and user information from HarvardKey self-service | Expand the set of usernames to enable two factor authentication for other services like O365 | To do | Stability | |
15 | Commit | Scramble (or lock) Students who didn't enable MFA | Finish the last population of users | 6/15 | To do | Stability |
16 | Commit | Move XID schema to the Cloud | As part of IAM commitment to move our IAM Database to the cloud, the XID application will be the first to write directly to the Cloud RDS instance in Production. | 5/15 | To do | Cloud |
17 | Commit | Work with Security to define the OU provisioning strategy for UNIVAD for future implementation | Define a future model that will meet University AD needs in a scalable and secure fashion | To do | Improvement | |
18 | Commit | Grouper does not include people when an active role is added, if person had no prior active roles | Mitigates group membership integrity issue. Prevents seemingly random people from not accessing applications and un-needed time spent supporting these instance | To do | Stability |
Operational Statistics
Sprint | Harvard Keys Claimed | # Changes Processed | Application Onboarding | Service Now Tasks | # Tickets Updated | # Tickets Resolved | Open | Duplicate / Overwritten IDs | Priority 1 & 2 Incidents | |||||||
In-Flight | Completed | In-Flight | Completed | |||||||||||||
1: 4/13 - 4/24 | 1,885 | 7 | 14 | 8 | 14 | 20 | 1,071 | 410 | 191 | 9 | n/a | |||||
2: 4/25 - 5/8 | 2,416 | 11 | 18 | 8 | 13 | 27 | 1,391 | 718 | 248 | 4 | 4/26: 2: HKS Alumni app authorization issue (3d) 5/2: 2: StarRez authorization for some students (3d) | |||||
3: 5/9 - 5/22 | ||||||||||||||||
4: 5/23 - 6/5 | ||||||||||||||||
5: 6/6 - 6/19 | ||||||||||||||||
6: 6/20 - 7/3 | ||||||||||||||||
Quarterly Total | 4,301 | 18 | - | 16 | - | 47 | 2,462 | 1,128 | - | 13 | 2 | |||||
Fiscal Year to Date (6/28/17 - now) | 46,946 | 205 | - | 162 | - | 377 | 24,340 | 12,048 | - | 226 | 24 | |||||