March 14, 2018
The fourth Sprint of the 13th quarter of IAM development is complete. This sprint included lots of updates in preperations for two major upcoming releases: XID migration to the Cloud and Office365 Self Service functionality for Students. The details of Sprint 4 are as follows:
-
4 of 17 Commitments complete or deffered (24%)
- Two Factor simplification for Alumni
- API Expansion to accommodate privacy data
- Stabilize IIQ Performance
- Database for App Registrations; Modify HK Auth to use Database (Deffered)
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11 of 17 Commitments underway (65%)
- Writing to new central IAM database in the Cloud
- Email Self-Service for Students
- Planning with HMS for AD provisioning
- Loading of data for Emergency Broadcast Tool
- Improvement for Authentication (IDP)
- Authentication Improvement
- Provide function to bulk license users for Office365
- Migrate Provisioning gateway servers to the Cloud
- Combine MIDAS helpdesk roles to improve experience
- Midas and App Admin migrated to the Cloud
- Plan for Authentication Environment Updates
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Non Committed Objectives Completed (1)
- Provision 60k XID users to Unified LDAP
- 11 Applications onboarded to HarvardKey
- 983 tickets updated; 511 resolved by IAM team members
Please see our revised Summary and Detail reports (attached) for more details.
Operational Statistics
|
Sprint |
# Changes Processed |
Application Onboarding | Service Now Tasks |
# Tickets Updated |
# Tickets Resolved |
Duplicate / Overwritten IDs |
Priority 1 & 2 Incidents |
|||||||
| In-Flight | Completed | In-Flight | Completed | |||||||||||
| 1: 1/17 - 1/30 | 7 | 11 | 8 | 12 | 22 | 1354 | 561 | 8 | 1/22: 1: HU-LDAP Failure, some sites unable to Auth. 24min | |||||
| 2: 1/31 - 2/13 | 4 | 11 | 10 | 13 | 27 | 1207 | 646 | 18 | n/a | |||||
| 3: 2/14 - 2/27 | 11 | 13 | 8 | 11 | 17 | 990 | 403 | 12 | 2/27: 2: SSO failing for Siteimprove (vendor issue) | |||||
| 4: 2/28 - 3/13 | 12 | 12 | 11 | 14 | 15 | 983 | 511 | 11 | n/a | |||||
| 5: 3/14 - 3/27 | ||||||||||||||
| 6: 3/28 - 4/10 | ||||||||||||||
| Quarterly Total | 34 | 47 | 37 | 50 | 81 | 6704 | 2170 | 49 | 2 | |||||
| Fiscal Year to Date (6/28/17 - now) | 159 | - | 131 | - | 279 | 21670 | 9951 | 199 | 19 | |||||
 | pi-13_-_sprint_4_-_summary_report.pdf | 78 KB |
| pi-13_-_sprint_4_-_priorities.pdf | 62 KB |