IAM PI-13 Sprint 3 Complete
The third Sprint of the 13th quarter of IAM development is complete. This sprint included significant authentication improvements, preperation for XID and Office365 Self-Service releases later this quarter, and the addition of a new priority related to planning for more authentication updates next quarter. The details of Sprint 3 are as follows:
- 4 of 17 Commitments complete or deffered (24%)
- Two Factor simplification for Alumni
- API Expansion to accommodate privacy data
- Stabilize IIQ Performance
- Database for App Registrations; Modify HK Auth to use Database (Deffered)
- 9 of 17 Commitments underway (53%)
- Writing to new central IAM database in the Cloud
- Email Self-Service for Students
- Planning with HMS for AD provisioning
- Loading of data for Emergency Broadcast Tool
- Improvement for Authentication (IDP)
- Authentication Improvement
- Provide function to bulk license users for Office365
- Migrate Provisioning gateway servers to the Cloud
- Combine MIDAS helpdesk roles to improve experience
- Non Committed Objectives Completed (1)
- Provision 60k XID users to Unified LDAP
- 8 Applications onboarded to HarvardKey
- 990 tickets updated; 403 resolved by IAM team members
Please see our revised Summary and Detail reports (attached) for more details.
Operational Statistics
Sprint | # Changes Processed | Application Onboarding | Service Now Tasks | # Tickets Updated | # Tickets Resolved | Duplicate / Overwritten IDs | Priority 1 & 2 Incidents | |||||||
In-Flight | Completed | In-Flight | Completed | |||||||||||
1: 1/17 - 1/30 | 7 | 11 | 8 | 12 | 22 | 1354 | 561 | 8 | 1/22: 1: HU-LDAP Failure, some sites unable to Auth. 24min | |||||
2: 1/31 - 2/13 | 4 | 11 | 10 | 13 | 27 | 1207 | 646 | 18 | n/a | |||||
3: 2/14 - 2/27 | 11 | 13 | 8 | 11 | 17 | 990 | 403 | 12 | 2/27: 2: SSO failing for Siteimprove (vendor issue) | |||||
4: 2/28 - 3/13 | ||||||||||||||
5: 3/14 - 3/27 | ||||||||||||||
6: 3/28 - 4/10 | ||||||||||||||
Quarterly Total | 22 | 35 | 26 | 36 | 66 | 5199 | 1648 | 38 | 2 | |||||
Fiscal Year to Date (6/28/17 - now) | 147 | - | 120 | - | 264 | 20165 | 9429 | 188 | 19 | |||||