IAM PI-13 Complete!

The thirteenth consecutive quarter of Program Increment (PI) planning is complete and with it all 17 quarterly commitments have been brought to conclusion. Sprint 6 brought several major updates including: the migration of Midas to the Cloud; and Office365 Opt-In functionality for incoming students. The O365 deliverable was only possible due to a tremendous team effort between IAM, Communications Technologies Services (formerly MCT), and our wonderful O365/HarvardKey stakeholders and is expected to bring a major improvement to how users access HUIT services. The final details of PI-13 are as follows:

• 17 of 17 Commitments complete or deferred (100%)
  • Two Factor simplification for Alumni
  • API Expansion to accommodate privacy data
  • Stabilize IIQ Performance
  • Bulk license O365 via IIQ
  • Silverpop loader fix and migration to Cloud
  • Loading of data for Emergency Broadcast Tool
  • Writing to new central IAM database in the Cloud
  • Authentication Improvement
  • Midas migrated to the Cloud
  • Combine MIDAS helpdesk roles to improve experience
  • Email Self-Service for Students
  • Planning with HMS for AD provisioning
  • Plan for Authentication Environment Updates
  • Database for App Registrations; Modify HK Auth to use Database (Deferred)
  • Work with security to define a future AD directory structure (Deferred by Customer)
  • Authentication Improvement (IDP) (Deferred - Will be completed early in PI-14)
  • Migrate Provisioning gateway servers to the Cloud (Deferred - More work to be completed)
• Non Committed Objectives Completed (2)
  • Provision 60k XID users to Unified LDAP
  • Cutover XID app to use new Unified LDAP (objective)
• 52 tickets related to Onboarding Applications to HarvardKey competed
• 10k tickets updated; 3k resolved by IAM team members

Please see our revised Summary and Detail reports (attached) for more details.

Operational Statistics