 

#  IAM PI-14 Underway - Sprint 1 Complete 

 





April 25, 2018

 

 

 Identity and Access Management has begun the 14th consecutive quarter of planning and commitments. This quarter we have committed to 17 items across 4 categories: Customer Commitments (5 items), Stability (5 items), Cloud (4 items), and Stability (3 items). Sprint 1 is now complete and included the deployment of an upgrade to a key Authentication component IDP. Further details are as follows:

 **Changes to Commitments in Sprint 1**

- In Progress items (8 commitments) 
    - O365 Self Service Opt-In Stabilization for Students
    - Improvement for Authentication (CAS Server)
    - IAM Database to the Cloud
    - Authentication Environment Updates
    - Provision HU-LDAP branch
    - AuthLDAP branch to Unified LDAP (SHA-1 only)
    - Optimize IIQ deployments (Cloud Formation templates)
    - IIQ Upgrade

 The full list of Commitments and status below:

Sort    **\#** 

  **Q'4 Posture** 

  **Feature** 

  **Value Statement** 

  **Due** 

  **Status** 

  **Catego**ry 

    1 

  Carryover 

  Improvement for Authentication (IDP) 

  Upgrade a core component of Authentication infrastructure 

  4/18 

  ***Complete*** 

  Stability 

    2 

  Commit 

  O365 Self Service Opt-In Stabilization for Students 

  Ensure smooth rollout and adoption of newly released Office365 opt-in feature 

  

  In Progress 

  Customer Commitment 

    3 

  Commit 

  Improvement for Authentication (CAS Server) 

  To allow decommissioning of Auth-LDAP servers application registrations must move to a new branch in Unified LDAP 

  5/3 

  In Progress 

  Stability 

    4 

  Commit 

  IAM Database to the Cloud 

  Successfully move all write applications to point to IAM Database in the cloud. 

  6/1-3 

  In Progress 

  Cloud 

    5 

  Commit 

  Authentication Environment Updates 

  To support server decommissioning, provide enhanced services, and modernize technologies determine a strategy to upgrade Auth infrastructure this Fiscal Year 

  

  In Progress 

  Improvement 

    6 

  Commit 

  Provision HU-LDAP branch 

  To allow decommissioning of HU-LDAP servers IIQ must provision a new branch in Unified LDAP 

  

  In Progress 

  Cloud 

    7 

  Commit 

  Provision a group to University AD for Papercut application 

  Enable the FAS printing service (Papercut) migration before June 15 2018 

  

  To do 

  Customer Commitment 

    8 

  Commit 

  AuthLDAP branch to Unified LDAP (SHA-1 only) 

  To support ITS' autoreg application move the AuthLDAP user branch from legacy host to new Unified LDAP 

  

  In Progress 

  Cloud 

    9 

  Commit 

  Optimize IIQ deployments (Cloud Formation templates) 

  Establish a more automated deployment process for IIQ to reduce operational risk during deployment. 

  

  In Progress 

  Improvement 

    10 

  Commit 

  Deprovision users in University Active Directory using grace and speration rules 

  Support email short-term Out of Office message for separated users. Ensure security with the cleanup of permissions on accounts. 

  

  To do 

  Customer Commitment 

    11 

  Commit 

  Provisioning access for users who are Withdrawn, Not Registered and Leave of Absence 

  Automates enforcement of FAS On-Leave Policy for extended access to accounts and services. 

  

  To do 

  Customer Commitment 

    12 

  Commit 

  IIQ Upgrade 

  Ensure ongoing vendor support and lay the foundation for improved core provisioning functionality and feedback, such as tightly interacting with 0365. 

  

  In Progress 

  Stability 

    13 

  Commit 

  Review and Address HK Self Service user improvements 

  Ensure all users can interact with all site functionality effectively. 

  

  To do 

  Customer Commitment 

    14 

  Commit 

  DUO update user alias and user information from HarvardKey self-service 

  Expand the set of usernames to enable two factor authentication for other services like O365 

  

  To do 

  Stability 

    15 

  Commit 

  Scramble (or lock) Students who didn't enable MFA 

  Finish the last population of users 

  

  To do 

  Stability 

    16 

  Commit 

  Move XID schema to the Cloud 

  As part of IAM commitment to move our IAM Database to the cloud, the XID application will be the first to write directly to the Cloud RDS instance in Production. 

  

  To do 

  Cloud 

    17 

  Commit 

  Work with Security to define the OU provisioning strategy for UNIVAD for future implementation 

  Define a future model that will meet University AD needs in a scalable and secure fashion 

  

  To do 

  Improvement 

    18 

  Commit 

  Grouper does not include people when an active role is added, if person had no prior active roles 

  Mitigates group membership integrity issue. Prevents seemingly random people from not accessing applications and un-needed time spent supporting these instance 

  

  To do 

  Stability 

 



 **Operational Statistics**

Sort    Sprint

 

  Harvard Keys Claimed

 

  # Changes Processed

 

  Application Onboarding 

  Service Now Tasks 

  # Tickets Updated

 

  # Tickets Resolved

 

  # Tickets Open

 

  Duplicate / Overwritten IDs

 

  Priority 1 &amp; 2 Incidents

 

    In-Flight 

  Completed 

  In-Flight 

  Completed 

    1: 4/13 - 4/24 

  1,885 

  7 

  14 

  8 

  14 

  20 

  1071 

  410 

  191 

  9 

  n/a 

    2: 4/25 - 5/8 

  

  

  

  

  

  

  

  

  

  

  

    3: 5/9 - 5/22 

  

  

  

  

  

  

  

  

  

  

  

    4: 5/23 - 6/5 

  

  

  

  

  

  

  

  

  

  

  

    5: 6/6 - 6/19 

  

  

  

  

  

  

  

  

  

  

  

    6: 6/20 - 7/3 

  

  

  

  

  

  

  

  

  

  

  

    **Quarterly Total** 

  **1,885** 

  **7** 

  **-** 

  **8** 

  **-** 

  **20** 

  **1,071** 

  **410** 

  **-** 

  **9** 

  0 

    Fiscal Year to Date (6/28/17 - now) 

  44,530 

  194 

  - 

  154 

  - 

  350 

  22,949 

  11,330 

  - 

  222 

  22 

 





 

 

 

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 Attachments- [  picture\_as\_pdf  pi-14\_-\_sprint\_1\_-\_summary\_report.pdf ](/sites/g/files/omnuum12676/files/iam/files/pi-14_-_sprint_1_-_summary_report.pdf)
- [  picture\_as\_pdf  pi-14\_-\_sprint\_1\_-\_priorities.pdf ](/sites/g/files/omnuum12676/files/iam/files/pi-14_-_sprint_1_-_priorities.pdf)
 
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