# IAM PI-14 Sprint 3 Complete May 23, 2018 The third sprint of the 14th quarter of IAM development is complete and it included a significant update to our Authentication (CAS) Environment, the completion of O365 self service opt-in stabilization for students, lots of critical work to support our database migration June 1-3, and work to migrate our LDAP directories from on-premise servers. The details of Sprint 3 are as follows: **Changes to Commitments this Sprint** - Moved to "In Progress" (4 commitments) - Review and Address HK Self Service user improvements - Move XID schema to the Cloud - Work with Security to define the OU provisioning strategy for UNIVAD for future implementation - Provision a group to University AD for Papercut application - Completed (2 commitments) - O365 Self Service Opt-In Stabilization for Students - Improvement for Authentication (CAS Server) - Deferred (3 commitments) - AuthLDAP branch to Unified LDAP (SHA-1 only) - Deferred to next quarter due to stability issues in Unified LDAP that have required prioritization above this migration work. Completion next quarter will not impact the commitment to be out of the datacenter by October. - Deprovision users in University Active Directory using grace and separation rules - Provisioning of HU-LDAP has proven to require more development effort than originally planned, and as such we will not be able to complete the 3 IIQ deployments necessary to execute this work before change free for Summer Startup on 6/18. Business impact minimal. - IIQ Upgrade - Similar to the issue above, it is clear that we will not be able to complete 3 full IIQ release, especially one as disruptive as a major upgrade before the 6/18 change freeze. We will defer to next quarter and target completing the work after Summer and before the Fall change freeze. You can learn more about how we do PI Planning and how to interpret the attached Summary/Priority reports by viewing our "[IAM Planning & Progress Reporting](/news/iam-planning-progress-reporting)" overview. **Updated Commitment List** Sort **\#** **Q'4 Posture** **Feature** **Value Statement** **Due** **Status** **Category** 1 Carryover Improvement for Authentication (IDP) Upgrade a core component of Authentication infrastructure 4/18 ***Complete*** Stability 2 Commit O365 Self Service Opt-In Stabilization for Students Ensure smooth rollout and adoption of newly released Office365 opt-in feature 5/15 ***Complete*** Customer Commitment 3 Commit Improvement for Authentication (CAS Server) To allow decommissioning of Auth-LDAP servers application registrations must move to a new branch in Unified LDAP 5/19 ***Complete*** Stability 4 Commit IAM Database to the Cloud Successfully move all write applications to point to IAM Database in the cloud. 6/1-3 In Progress Cloud 5 Commit Authentication Environment Updates To support server decommissioning, provide enhanced services, and modernize technologies determine a strategy to upgrade Auth infrastructure this Fiscal Year In Progress Improvement 6 Commit Provision HU-LDAP branch To allow decommissioning of HU-LDAP servers IIQ must provision a new branch in Unified LDAP 6/10 At Risk Cloud 7 Commit Provision a group to University AD for Papercut application Enable the FAS printing service (Papercut) migration before June 15 2018 5/30 In Progress Customer Commitment 8 Commit AuthLDAP branch to Unified LDAP (SHA-1 only) To support ITS' autoreg application move the AuthLDAP user branch from legacy host to new Unified LDAP 6/14 ***Deferred to next PI*** Cloud 9 Commit Optimize IIQ deployments (Cloud Formation templates) Establish a more automated deployment process for IIQ to reduce operational risk during deployment. In Progress Improvement 10 Commit Deprovision users in University Active Directory using grace and separation rules Support email short-term Out of Office message for separated users. Ensure security with the cleanup of permissions on accounts. ***Deferred to next PI*** Customer Commitment 11 Commit Provisioning access for users who are Withdrawn, Not Registered and Leave of Absence Automates enforcement of FAS On-Leave Policy for extended access to accounts and services. In Progress Customer Commitment 12 Commit IIQ Upgrade Ensure ongoing vendor support and lay the foundation for improved core provisioning functionality and feedback, such as tightly interacting with 0365. ***Deferred to next PI*** Stability 13 Commit Review and Address HK Self Service user improvements Ensure all users can interact with all site functionality effectively. In Progress Customer Commitment 14 Commit DUO update user alias and user information from HarvardKey self-service Expand the set of usernames to enable two factor authentication for other services like O365 To do Stability 15 Commit Scramble (or lock) Students who didn't enable MFA Finish the last population of users 6/15 To do Stability 16 Commit Move XID schema to the Cloud As part of IAM commitment to move our IAM Database to the cloud, the XID application will be the first to write directly to the Cloud RDS instance in Production. 6/1 In Progress Cloud 17 Commit Work with Security to define the OU provisioning strategy for UNIVAD for future implementation Define a future model that will meet University AD needs in a scalable and secure fashion In Progress Improvement 18 Commit Grouper does not include people when an active role is added, if person had no prior active roles Mitigates group membership integrity issue. Prevents seemingly random people from not accessing applications and un-needed time spent supporting these instance To do Stability **Operational Statistics** Sort Sprint Harvard Keys Claimed # Changes Processed Application Onboarding Service Now Tasks # Tickets Updated # Tickets Resolved Open Tickets Duplicate / Overwritten IDs Priority 1 & 2 Incidents In-Flight Completed In-Flight Completed 1: 4/13 - 4/24 1,885 7 14 8 14 20 1,071 410 191 9 n/a 2: 4/25 - 5/8 2,416 11 18 8 13 27 1,391 718 248 4 4/26: 2: HKS Alumni app authorization issue (3d) 5/2: 2: StarRez authorization for some students (3d) 3: 5/9 - 5/22 2,798 9 24 2 13 31 1,319 491 197 11 5/21: 2: HLDAP users not appearing for VOIP in Stage (2h) 4: 5/23 - 6/5 5: 6/6 - 6/19 6: 6/20 - 7/3 **Quarterly Total** **7,099** **27** **-** **18** **-** **78** **3,781** **1,619** **-** **24** **3** Fiscal Year to Date (6/28/17 - now) 49,744 214 - 164 - 408 25,659 12,539 - 237 25 --- Attachments- [ picture\_as\_pdf pi-14\_-\_sprint\_3\_-\_summary\_report.pdf ](/sites/g/files/omnuum12676/files/iam/files/pi-14_-_sprint_3_-_summary_report.pdf) - [ picture\_as\_pdf pi-14\_-\_sprint\_3\_-\_priorities.pdf ](/sites/g/files/omnuum12676/files/iam/files/pi-14_-_sprint_3_-_priorities.pdf) --- Share on:- [ Facebook ](#) - [ Twitter ](#) - [ Linkedin ](#)