 

#  IAM PI-14 Sprint 2 Complete 

 





May 10, 2018

 

 

The second sprint of the 14th quarter of IAM development is complete and it included lots of operational tasks completed and beginning of Provisioning access for users who are Withdrawn, Not Registered and Leave of Absence. Lots of work continues behind the scenes to meet our other quarterly goals. The details of Sprint 2 are as follows:

 **Changes to Commitments in Sprint 2**

- Moved to In Progress (1 commitment) 
    - Provisioning access for users who are Withdrawn, Not Registered and Leave of Absence

 The full list of Commitments attachments with details are below:

Sort    **\#** 

  **Q'4 Posture** 

  **Feature** 

  **Value Statement** 

  **Due** 

  **Status** 

  **Category** 

    1 

  Carryover 

  Improvement for Authentication (IDP) 

  Upgrade a core component of Authentication infrastructure 

  4/18 

  ***Complete*** 

  Stability 

    2 

  Commit 

  O365 Self Service Opt-In Stabilization for Students 

  Ensure smooth rollout and adoption of newly released Office365 opt-in feature 

  5/15 

  In Progress 

  Customer Commitment 

    3 

  Commit 

  Improvement for Authentication (CAS Server) 

  To allow decommissioning of Auth-LDAP servers application registrations must move to a new branch in Unified LDAP 

  5/13 

  In Progress 

  Stability 

    4 

  Commit 

  IAM Database to the Cloud 

  Successfully move all write applications to point to IAM Database in the cloud. 

  6/1-3 

  In Progress 

  Cloud 

    5 

  Commit 

  Authentication Environment Updates 

  To support server decommissioning, provide enhanced services, and modernize technologies determine a strategy to upgrade Auth infrastructure this Fiscal Year 

  

  In Progress 

  Improvement 

    6 

  Commit 

  Provision HU-LDAP branch 

  To allow decommissioning of HU-LDAP servers IIQ must provision a new branch in Unified LDAP 

  6/10 

  In Progress 

  Cloud 

    7 

  Commit 

  Provision a group to University AD for Papercut application 

  Enable the FAS printing service (Papercut) migration before June 15 2018 

  5/30 

  To do 

  Customer Commitment 

    8 

  Commit 

  AuthLDAP branch to Unified LDAP (SHA-1 only) 

  To support ITS' autoreg application move the AuthLDAP user branch from legacy host to new Unified LDAP 

  6/14 

  In Progress 

  Cloud 

    9 

  Commit 

  Optimize IIQ deployments (Cloud Formation templates) 

  Establish a more automated deployment process for IIQ to reduce operational risk during deployment. 

  

  In Progress 

  Improvement 

    10 

  Commit 

  Deprovision users in University Active Directory using grace and separation rules 

  Support email short-term Out of Office message for separated users. Ensure security with the cleanup of permissions on accounts. 

  

  To do 

  Customer Commitment 

    11 

  Commit 

  Provisioning access for users who are Withdrawn, Not Registered and Leave of Absence 

  Automates enforcement of FAS On-Leave Policy for extended access to accounts and services. 

  5/30 

  In Progress 

  Customer Commitment 

    12 

  Commit 

  IIQ Upgrade 

  Ensure ongoing vendor support and lay the foundation for improved core provisioning functionality and feedback, such as tightly interacting with 0365. 

  

  At Risk 

  Stability 

    13 

  Commit 

  Review and Address HK Self Service user improvements 

  Ensure all users can interact with all site functionality effectively. 

  

  To do 

  Customer Commitment 

    14 

  Commit 

  DUO update user alias and user information from HarvardKey self-service 

  Expand the set of usernames to enable two factor authentication for other services like O365 

  

  To do 

  Stability 

    15 

  Commit 

  Scramble (or lock) Students who didn't enable MFA 

  Finish the last population of users 

  6/15 

  To do 

  Stability 

    16 

  Commit 

  Move XID schema to the Cloud 

  As part of IAM commitment to move our IAM Database to the cloud, the XID application will be the first to write directly to the Cloud RDS instance in Production. 

  5/15 

  To do 

  Cloud 

    17 

  Commit 

  Work with Security to define the OU provisioning strategy for UNIVAD for future implementation 

  Define a future model that will meet University AD needs in a scalable and secure fashion 

  

  To do 

  Improvement 

    18 

  Commit 

  Grouper does not include people when an active role is added, if person had no prior active roles 

  Mitigates group membership integrity issue. Prevents seemingly random people from not accessing applications and un-needed time spent supporting these instance 

  

  To do 

  Stability 

 



 **Operational Statistics**

Sort    Sprint

 

  Harvard Keys Claimed

 

  # Changes Processed

 

  Application Onboarding 

  Service Now Tasks 

  # Tickets Updated

 

  # Tickets Resolved

 

  Open  
Tickets

 

  Duplicate / Overwritten IDs

 

  Priority 1 &amp; 2 Incidents

 

    In-Flight 

  Completed 

  In-Flight 

  Completed 

    1: 4/13 - 4/24 

  1,885 

  7 

  14 

  8 

  14 

  20 

  1,071 

  410 

  191 

  9 

  n/a 

    2: 4/25 - 5/8 

  2,416 

  11 

  18 

  8 

  13 

  27 

  1,391 

  718 

  248 

  4 

  4/26: 2: HKS Alumni app authorization issue (3d)  
5/2: 2: StarRez authorization for some students (3d) 

    3: 5/9 - 5/22 

  

  

  

  

  

  

  

  

  

  

  

    4: 5/23 - 6/5 

  

  

  

  

  

  

  

  

  

  

  

    5: 6/6 - 6/19 

  

  

  

  

  

  

  

  

  

  

  

    6: 6/20 - 7/3 

  

  

  

  

  

  

  

  

  

  

  

    **Quarterly Total** 

  **4,301** 

  **18** 

  **-** 

  **16** 

  **-** 

  **47** 

  **2,462** 

  **1,128** 

  **-** 

  **13** 

  **2** 

    Fiscal Year to Date (6/28/17 - now) 

  46,946 

  205 

  - 

  162 

  - 

  377 

  24,340 

  12,048 

  - 

  226 

  24 

 





 

 

 

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 Attachments- [  picture\_as\_pdf  pi-14\_-\_sprint\_2\_-\_summary\_report.pdf ](/sites/g/files/omnuum12676/files/iam/files/pi-14_-_sprint_2_-_summary_report.pdf)
- [  picture\_as\_pdf  pi-14\_-\_sprint\_2\_-\_priorities.pdf ](/sites/g/files/omnuum12676/files/iam/files/pi-14_-_sprint_2_-_priorities.pdf)
 
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