#  IAM PI-13 Sprint 3 Complete 

 





February 28, 2018

 

 

 The third Sprint of the 13th quarter of IAM development is complete. This sprint included significant authentication improvements, preperation for XID and Office365 Self-Service releases later this quarter, and the addition of a new priority related to planning for more authentication updates next quarter. The details of Sprint 3 are as follows:

- 4 of 17 Commitments complete or deffered (24%) 
    - Two Factor simplification for Alumni
    - API Expansion to accommodate privacy data
    - Stabilize IIQ Performance
    - Database for App Registrations; Modify HK Auth to use Database (Deffered)
- 9 of 17 Commitments underway (53%) 
    - Writing to new central IAM database in the Cloud
    - Email Self-Service for Students
    - Planning with HMS for AD provisioning
    - Loading of data for Emergency Broadcast Tool
    - Improvement for Authentication (IDP)
    - Authentication Improvement
    - Provide function to bulk license users for Office365
    - Migrate Provisioning gateway servers to the Cloud
    - Combine MIDAS helpdesk roles to improve experience
- Non Committed Objectives Completed (1) 
    - Provision 60k XID users to Unified LDAP
- 8 Applications onboarded to HarvardKey
- 990 tickets updated; 403 resolved by IAM team members

 Please see our revised Summary and Detail reports (attached) for more details.

 **Operational Statistics**

Sort    Sprint

 

  # Changes Processed

 

  Application Onboarding 

  Service Now Tasks 

  # Tickets Updated

 

  # Tickets Resolved

 

  Duplicate / Overwritten IDs

 

  Priority 1 & 2 Incidents

 

    In-Flight 

  Completed 

  In-Flight 

  Completed 

    1: 1/17 - 1/30 

  7 

  11 

  8 

  12 

  22 

  1354 

  561 

  8 

  1/22: 1: HU-LDAP Failure, some sites unable to Auth. 24min 

    2: 1/31 - 2/13 

  4 

  11 

  10 

  13 

  27 

  1207 

  646 

  18 

  n/a 

    3: 2/14 - 2/27 

  11 

  13 

  8 

  11 

  17 

  990 

  403 

  12 

  2/27: 2: SSO failing for Siteimprove (vendor issue) 

    4: 2/28 - 3/13 

  

  

  

  

  

  

  

  

  

    5: 3/14 - 3/27 

  

  

  

  

  

  

  

  

  

    6: 3/28 - 4/10 

  

  

  

  

  

  

  

  

  

    Quarterly Total 

  22 

  35 

  26 

  36 

  66 

  5199 

  1648 

  38 

  2 

    Fiscal Year to Date (6/28/17 - now) 

  147 

  - 

  120 

  - 

  264 

  20165 

  9429 

  188 

  19 

 





 

 

 

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 Attachments- [  picture\_as\_pdf  pi-13\_-\_sprint\_3\_-\_summary\_report.pdf ](/sites/g/files/omnuum12676/files/iam/files/pi-13_-_sprint_3_-_summary_report.pdf)
- [  picture\_as\_pdf  pi-13\_-\_sprint\_3\_-\_priorities.pdf ](/sites/g/files/omnuum12676/files/iam/files/pi-13_-_sprint_3_-_priorities.pdf)
 
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